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The Digital One Office Playbook

This playbook is designed to help you accelerate your Digital One Office initiatives by offering the practical guidance and ready-to-use information you need to achieve true transformation. 

The traditional mortgage application process has always been complicated, cumbersome, error-prone and ultimately frustrating, until now. Consumers are demanding change- looking for convenience, personalization, and speed. Technologies that use artificial intelligence (AI) can help empower lending organizations to reinvent the mortgage loan origination process. To move towards creating the digital experience that consumers are demanding lenders must incorporate these 10 principles to stay competitive and survive in the mortgage industry.